Standards, Goals &
ever worked for a boss whose definition of success was a moving
target? Just when you thought you were close to the bulls eye, the
expectations changed. Why? It is possible that the expectations were
not measurable, anchored or connected to something solid. Now that
you are managing others, how do you define success for your
employees? Does the target change? How do your employees know they
have met your expectations?
Setting expectations that are clear and understood by both parties is not an
easy task. In this course, you will learn to create measurable
standards and goals and you will learn to anchor them to the company
mission and values, establishing a bulls eye that doesn’t change.
Define the elements of
Define the right outcomes
Create goals that are anchored to the
Create standards for employee
Analyze job performance
Customer may opt to add creating a
mission and values statement to this course.