Your Partner in Managing Change
What is Organizational Development?
| Creating a Mission Statement
| Executive Coaching | Mentoring
Jennie Jordan has provided organizational development support in
corporate and non-profit environments for four years. Most notably,
at Callaway Golf she assisted eight Vice Presidents and Directors
in the following areas:
Facilitated the consolidation of five departments (170 employees)
into a single Research and Development division.
THEY ARE SAYING
- Senior Vice President of
R&D, Callaway Golf
"Jennie has worked quite extensively, and effectively, with
our R&D organization over the past twelve months. During
this period, Jennie has helped us in a wide variety of organizational
development areas, including the setting of an overall mission
and vision for our team, discussion and clarification of the
various roles and responsibilities within R&D, improvement
of our communication skills, and training on management and
leadership skills. She helped us implement our first-ever,
department-wide employee attitudes survey and worked with
our various leaders to develop and implement action plans
to improve performance in critical areas. Jennie has also
been a very effective advisor for me on organization matters,
and I greatly appreciate her insight and suggestions on how
to make our R&D organization an even more effective team.
I know that Jennie's services are valuable throughout the
company, and we are grateful for the amount of time that she
is able to dedicate to R&D. She is a tremendous asset
for Callaway Golf and we would be very fortunate to have more
people in our Company with her skills, dedication and attitude."
Reduction in Force
Facilitated the consolidation of two departments into a single Facilities
group after a reduction in force of 150 to 50 and the promotion
of a manager with no previous experience. Six months of weekly sessions
resulted in prioritized services, new vendors to reduce costs, standardized
policies and procedures and educating customers regarding new processes.
Retained 14 of 15 leaders and all line staff for a year.
THEY ARE SAYING
- Vice President of Operations,
"The group gained a tremendous amount of comradery and trust
for each other and their management as a result of the training
and consulting. I am confident that we were able to address
all 21 goals. Additionally, we made a significant breakthrough
in identifying and resolving some very deep-rooted personal
issues that were holding back the entire group. I want to
thank you for your extreme professionalism and patience during
this entire process."
- Facilities Manager, Callaway
"In the past five months I have learned that we have a group
of people who are very diverse. Not only do people not think
alike, they hardly think the way I do! I have to appreciate
this and use this as a growing tool for our department. Giving
each individual the opportunity to flourish is my job! Providing
them the tools is also my job. I thank Jennie for all of her
help, encouragement, and guidance and at times, a shoulder
to cry on . . . keep up the great work."
Creation and Launch of a Company Wide Budgeting Process
Partnered with the Chief Financial Officer, the Company Controller
and the Director of Finance to create, train and implement a company-wide
budgeting process that included standardized policies and procedures,
updated forms, the creation of a budget hotline, and monthly newsletter.
THEY ARE SAYING
- Controller, Callaway Golf
"I want to take the opportunity to commend Jennie Jordan for
her efforts surround the 2001 budget training. While I certainly
enjoyed working with Jennie and found her to be thoroughly
professional in her work, that was probably not her most significant
Jennie recognized that some of the modules
of the training course were not properly developed, putting
the effectiveness of the course in jeopardy. Rather than let
the project fail, she made the appropriate and difficult decision
to raise the issue at whatever level was necessary. That decision
came with awkward and candid conversations. It was the right
thing to do though. At all times, she maintained exceptional
professionalism and sensitivity. In the end, the entire group
agreed that Jennie's evaluations had been right and that the
project was much more successful because of her willingness
to address the issues head on.
In my experience, I have seen others simply
put their hands up and blame someone else if the project failed.
Jennie did not do that. She was a team player and even after
the project was over, ensured that all of the relationships